FAQs
Shipping & Order Processing Details
At Aminy, every order is handled with care and attention to ensure it reaches you safely and smoothly. Below is a complete overview of how we process and deliver your purchase.
🕒 Order Processing
All orders are carefully reviewed, quality-checked, and packed within 3–5 business days before shipment. This ensures each item meets our standards before leaving our facility.
🚚 Delivery Timeframes
🇺🇸 United States
• Shipped via trusted carriers such as USPS or FedEx
• Estimated delivery: 15–20 business days after dispatch
🌍 International Orders
• Estimated delivery: 15–30 business days, depending on your location and proximity to our fulfillment centers
Please note: Shipping timelines may occasionally be affected by customs clearance, weather conditions, peak seasons, or global logistics disruptions. We truly appreciate your patience.
🔍 Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number.
You can also monitor your shipment anytime through our Track Your Order page.
❌ Cancellations & Address Updates
If you need to cancel your order or update your shipping details, please contact us within 24 hours of placing your order.
📧 Email: aminy@gmail.com
📌 Use one of the following subject lines:
• CANCEL MY ORDER
• ADDRESS CHANGE
Once an order has shipped, we’re unable to make changes or process cancellations.
🚪 Delivery Attempts
Carriers typically attempt delivery up to two times.
If delivery is unsuccessful, the package may be returned to us.
📦 Please note: Re-shipping may require an additional shipping fee.
💥 Damaged or Defective Items
Your satisfaction matters to us.
If your order arrives damaged or faulty, please email aminy@gmail.com with:
• Your order number
• Clear photos of the damaged item
We’ll arrange a free replacement as quickly as possible.
🤝 Need Assistance?
Our support team is always here to help.
📧 Contact us anytime at aminy@gmail.com
⏱️ We aim to respond within 24 hours